PLUS Tutor Supervisor

At the forefront of revolutionizing middle school math education stands the PLUS (Personalized Learning Squared) project, an ambitious endeavor championed by the Human-Computer Interaction Institute at Carnegie Mellon University. Their chief mission? To double the math learning rate for middle schoolers, especially targeting those who have historically been underserved. This ambitious goal has come to life in collaboration with esteemed institutions such as Carnegie Learning and Stanford University, under the guidance of Prof. Ken Koedinger, Prof. Vincent Aleven, and Shiv Gupta.

What sets PLUS apart is their hybrid tutoring platform. By marrying the insights of human tutors with the capabilities of AI, PLUS aims to create a tailored learning experience for each student. The impact has been profound. Currently, PLUS serves over 2000 students across Pennsylvania, Maryland, and California.

Being a part of PLUS doesn’t just mean you’re joining a project; you’re stepping into a vibrant community. The PLUS team consists of diverse individuals with backgrounds ranging from experienced researchers to high-tech to small startups and they operate in a fast-paced and fun environment.

About The Role:

As a Tutor Supervisor at PLUS, you will be responsible for recruiting, onboarding, scheduling, and managing (mostly remote) tutors at partner school sites.

Your core responsibilities will include:

• Recruiting, onboarding, and supervising tutors
• Working with researchers, learning engineers, and program managers to coordinate and schedule the tutoring program at partner schools.
• Meetings and regular communication with PLUS leaders and school administrators
• Conducting orientation and training for new tutors in conjunction with learning engineers
• Developing and maintaining relationships with school administration, classroom teachers, tutors, and students
• Designing, developing, and improving policies and processes for tutor management as PLUS scales up.
• Maintaining files and records of tutoring activities and for each tutored student
• Providing feedback on tutor performance and working with the Product team to ensure a positive learning experience for tutors involved in the program.
• Develop, facilitate, and evaluate math tutor training resources.
• Coordinate tutor training in partnership with faculty and other staff.
• Manage the payroll process for undergraduate tutors.
• Build a community of tutors.

What You Bring:

• Bachelor’s Degree
• 1-3 years of experience working in early mathematics programs and/or as a math specialist
• Must have the willingness to engage with and mentor college students.
• Detail-oriented and able to manage multiple ongoing priorities.
• Excellent communication skills and a commitment to implementing inclusive practices.
• Growth-focused mindset with an emphasis on mentoring students

What PLUS Offers:

• Competitive salary and benefits package including an automatic 8% monthly contribution to a retirement plan.
• Professional development opportunities including tuition benefits at CMU for you and your dependents.
• Comprehensive health insurance and generous PTO
• Chance to work with the world’s foremost learning science researchers.
• A fun, high-octane team that will work with you every step of the way.

Requirements:

• Successful background check

Inclusion and cultural sensitivity are valued competencies at CMU. Therefore, PLUS is in search of a team member who can effectively interact with a varied population of diverse audiences. PLUS is looking for someone who shares their values and who will support the mission of the university through their work.

Carnegie Mellon values the whole package when extending offers of employment. Beyond just credentials, they consider the role’s responsibilities, your invaluable work experience, and the knowledge gained through education and training. They acknowledge and appreciate your unique key skills and the diverse perspectives you bring. Their commitment to fostering an inclusive work environment means they also account for geographic differentials. Your journey is about more than just a job; it’s about finding the perfect fit for your professional growth and personal aspirations.

Are you interested in this exciting opportunity?! Apply today!

Location

Pittsburgh, PA

Job Function

Academic Program Administration

Position Type

Staff – Fixed Term (Fixed Term)

Full Time/Part time

Full time

Pay Basis

Salary

More Information: